What kind of support can I receive?
We currently provide support via email and in-app messaging.
- Contact us any time directly within the Humanist app or email us at hello@humanist.earth. When emailing, be sure to email us from the email associated with your Humanist account. We need this to verify your identity and locate your account information.
- On the app (available on iOS and Android) you can send us a message by clicking the Profile tab in the bottom right corner of the app, then Support, then Contact Us.
- Please note that all Humanist communications will come from an address from @humanist.earth. If you have any questions about legitimacy, please do not hesitate to reach out to our team.
When is the Humanist team staffed?
Our Member Experience Team is staffed Monday through Friday from 9am to 6pm EST. They are off on non-market trading days, which includes most major federal holidays.